Waveney District Council

Job vacancy details

Benefit Officers

Employer Waveney District Council & Suffolk Coastal District Council | Suffolk Coastal District Council Reference 15/07
Published Mon 19/01/2015 15:15 PM Closing Date Sun 01/02/2015 23:59 PM
Organisation Suffolk Coastal District CouncilWaveney District Council & Suffolk Coastal District Councilweb sitelogo image Coverage
  • Suffolk, Eastern (inc. Herts and Essex)
Working Pattern Full Time, Temporary position Hours 37 hours per week
Salary Salary range £17,372 – £19,742 per annum DBS Check No
Location Woodbridge or Lowestoft

Salary range £17,372 – £19,742 per annum

We are committed to excellent and innovative service delivery and are looking for 2 enthusiastic, motivated Benefit Officers to join our team.

You will also want to be part of a team dedicated to providing first class customer service, be flexible, self motivated and know the importance of working as part of a team whilst being able to work on your own initiative.

You will accurately assess all types of claims for Housing Benefit and Council Tax Support, correctly inputting data into our Processing and Document Imaging systems.

Whilst this role is mainly office based processing claims, you may also be required to assist customers either by telephone or face to face. Whilst experience in a Benefit related environment is an advantage, the ability to input data accurately and to learn complex rules and regulations is more important. Full training and development will be provided.

We are looking to recruit at either our Suffolk Coastal District Council offices at Woodbridge or Waveney District Council offices at Lowestoft. Please state in your application form at which site you would prefer to be based.

These posts will be on a six month contract with a possible extension to 12 months

For an informal discussion about the posts, please contact Andy Rose, Benefits Team Manager on 01502 523544.

Closing date: 01 February 2015

Interviews: Provisionally week commencing 16th February 2015 at either Woodbridge or Lowestoft – to be confirmed.

Equal Opportunities

Waveney District Council and Suffolk Coastal District Council are Equal Opportunity Employers, offering a range of family friendly policies and we welcome applications from all sections of the community. Both Councils are committed to safeguarding and promoting the welfare of children, young people, vulnerable adults and expects all staff and volunteers to share this commitment. Disclosure and Barring Service (DBS) checks are required for relevant posts.

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Application Information

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Please note, we are unable to accept CV’s.

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Contact us

Telephone: 01502 562111

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Human Resources

Address: Town Hall, High Street,
Lowestoft, Suffolk, NR32 1HS

Tel: 01502 523205

Fax: 01502 523204

Email: humanresources@waveney.gov.uk