Equality and Diversity

The Tenant Services Authority is committed to equality of opportunity and valuing diversity.

We recognise we have the power to reduce the disadvantage and barriers that some communities experience in employment and service delivery. This is why we value the diversity of all communities; to ensure that our services, facilities and resources are accessible and delivered for the benefit of everyone irrespective of race, gender, disability, sexuality, religion and age.

We recognise that our ability to meet needs of our diverse communities is improved by having a diverse workforce and engaging with the pool of talent that available in all communities. Our business philosophy to achieve and deliver integrated, culturally-enriched and sensitive services; one that values our people, and places them at the heart of our services and functions.

The Tenant Services Authority’s mission is to create vibrant and thriving communities, and we seek highly motivated and passionate people who share our desire to positively contribute to society. In order to achieve this, we promote a positive working environment where we all have the opportunity to realise our potential and contribute to our personal and business aspirations recognising talent, and making decisions on merit.

We believe everyone is entitled to be treated with fairness and promote a culture of mutual respect. The Tenant Services Authority has developed a diversity programme that ensures that in all of our management and employment practices, we meet our commitments to become an employer of choice for people from all communities. We are committed to ensuring that our workforce is fully reflective of the communities that we serve.

We are committed to maintaining our organisational culture that values people from all communities, treating everyone fairly and with respect; whilst valuing the different contributions individuals can make. The Tenant Services Authority promotes equality and diversity whilst recognise those values and aspirations people from diverse communities have in common. These commitments will ensure that we continue to see our diversity as our strength.

As part of the Positive About Disable People Double Tick scheme, any applications from individuals with a disability that meet the minimum criteria for the post they are applying for are guaranteed an interview.