Customer Services Officer

33¾ hours per week

£7.63 – £9.91 per hour

Working for L!BERATA as a Customer Services Officer, you will be the first point of contact for our customers, providing help, information and advice on Pendle Council services face-to-face, over the telephone and via email.

We require enthusiastic, adaptable and self-motivated individuals with excellent communication and interpersonal skills to join us in providing a professional and responsive customer-focused service.

You must be able to demonstrate a real commitment to, and have experience of customer service delivery. You should also be numerate and literate, and have proven IT skills which are all essential to this post.

To apply for this vacancy:

• Apply online at www.pendle.gov.uk
• Phone 01282 878811 (answerphone) to request an application pack
• Email rachelbirkett@liberata.com to request an application pack
• For people with hearing difficulties who have access to a minicom, please dial 01282 618392 using the minicom machine.

Closing date is 27th July 2012

We do not accept CV’s