This vacancy has expired and is for reference only

Customer Service Advisors - Part-time, 22.5 hours

Employer:Royal Borough of Windsor and Maidenhead | Operations

Reference:CEC267B

Published:Thu 26/07/2012 14:50 PM

Closing date:Fri 10/08/2012 23:59 PM

Working pattern:Part Time, Contract position

Hours:Part-time. 22.5 hours per week, 3 days a week • Permanent • Fixed-term until 31 March 2014

Salary:£17,150 - £23,130 pa, pro rata

DBS check:Enhanced

Location:SL6 1RF

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We are seeking self-motivated, enthusiastic, customer focussed individuals to join our Customer Contact Centre as part of our highly motivated and friendly team.Working in a highly pressurised and at times challenging environment, you will be our first point of contact for our customers. You will be required to log and escalate all enquiries in a efficient and friendly manner, either by telephone, face to face or Email, putting our customer’s needs first at all times.

Ideally you will possess experience in a customer service environment and will be educated to GCSE level /NVQ Customer Care level 2 standard, or equivalent, with excellent communication and IT literacy and keyboard skills. Full training will be provided and your salary progression will be linked to your service knowledge and experience, making this an excellent career opportunity.

For an informal discussion please contact one of our Team Leaders on 01628 685743 .

RBWM has a responsibility for, and is committed to Safeguarding and promoting the welfare of children and young people and for ensuring that they are protected from harm. This post is subject to an enhanced CRB check.

Closing date: 10 August 2012 • Interviews: 11-13 September 2012