Frequently Asked Questions
- How to Register
- Registration Questions
- Application Questions
- How to set up to receive Jobs by Email
- Email Questions
Please complete all details listed with a red astrisk *
Please enter your full email address and double check it. Many registrations fail because of an inactive or incorrect email address has been put into the system.
How would you like to be addressed?
First and last name:
Please provide your full name.
Choose something memorable that you won't forget and it must be at least 6 characters. This is case sensitive, so please remember that if you enter this in capitals, you will need to remember it with capitals.
This is a safety feature to ensure you have typed your password correctly (remember this is case sensitive).
Q. It keeps telling me that my Email and Password do not match.
A. Please check that you have not misspelt your email address, and that your password has also been spelt correctly. The password is case sensitive, which means that if you entered it with a capital letter during the registration process, you will need to use the capital letter here.
Q. I have not received the confirmation email?
A. Please check your Spam / Bulk / Junk email folder in your email. Many providers have pre-set spam filters that will automatically filter these emails. It is advisable that you check this folder regularly to ensure non-junk emails do not get lost in the system. It is also advisable to add email@example.com to your safe sender folder, this way any future emails you receive from us will not be lost in spam.
Some internet providers have very high filters set, if after 24 hours you still have not received the confirmation email please call our helpdesk on 0845 868 4391 9-5.30pm weekdays and our support team will assist you with account activation.
Q. It says I am already registered with jobsgopublic?
A. You may have already registered on one of our network of website including LGJobs, LGTalent, MyHousingCareer (just to name a few). Firstly please try the password that you used for that website or click on the ‘Lost Your Password?’ link you should be able to reset your password if you cannot remember it.
Q. I have changed my password, but when I go to login it won’t accept the password?
A. Some internet browsers allow you to save your password when you register on a website. This allows you to not have to repeatedly re-type in your password. If you have this feature set up, it will still have the old/inactive password. Please delete the old password and type in the new password and save it again.
Q. I am wanting to find out more information on a particular job I would like to apply for and don’t know who to contact?
A. For individual information on jobs posted on Jobsgopublic.com you will need to contact the particular employer for the job you are wanting to apply for. Information about the employer is available in every job page under ‘Application Information’, if they have not provided contact details you will need to perform some minor research to find the most appropriate person to speak with at the organisation. This can be very positive as it shows initiative in finding out more information about a particular job.Q. How do I delete my my jobsgopublic account?
A. Once you are logged into your account, follow the link that says ';Unregister' (with a red cross). This will ensure all your details are deleted from our system. If you also are a member of any of our partner sites you will have the option to delete your account on jobsgopublic.com only, or to delete from jobsgopublic and our partner sites.
Q. Can I send my application to you?
A. Jobsgopublic is an online jobsboard and does not act as an employment agency on your behalf, as such we do not accept CVs or job applications by email or post.
The website has the facility for you to search for a job vacancy using your specific criteria. You can then complete your application online, and once complete, this is available for the employer to access in a format they have specified.
Reminder: If you log in, you are able to save your searches and applications to review at a later date.
Q. Why haven't I had a response to my application?
A. When you apply for a job using jobsgopublic.com and the online application form, the information is available for the employer to review and assess using their recruitment process. We encourage all employers and advertisers of a vacancy to contact all applicants using our jobsgopublic system. However as some vacancies receive large number of applications it is advisable to follow your application up with a phone call to the employer a few days after submitting your application.
Jobsgopublic is not involved in the selection process for any vacancy listed on the website, this is the sole responsibility of the individual employer. We cannot provide you with information on the number of applications for a particular vacancy or any further information on the listed vacancy, you will need to contact the employer via the contact details in the job description.
To access this information we encourage applicants to register so that you may be able to access previous applications from the system as and when you need too.
Q. How can I contact the recruiter about my application?
A. At the bottom of the job description is an area titled ‘Application Information’. Details are provided in this section on how the employer can be contacted about this vacancy, including phone number and/or email address. If you want to get feedback on your application, you need to contact the employer directly. If you have applied online you will be able to access your old applications when you login to your account.
Q. I just want to apply online, do I have to register and login to do this?
A. No, you are able to apply online for any vacancy on jobsgopublic without logging in or registering. However you will not be able to save your application so it is advised.
Q. Can I upload my CV?
A. Yes, you are able to upload your CV into your account and this can be used for your reference when you are applying for vacancies. Once you have logged into your account, in the account options section you will see the tab where you can upload your CV. It is preferable you upload this as a word document (*.doc) with a file extension (.doc) in lower case and a size limit of 200kb.
Jobsgopublic does not hold a CV database, and employers using our website prefer to receive standardized application forms, hence we have developed a ‘once-only’ application form, where if you are applying for multiple vacancies, standard information fields (name, address, employment, education) remain pre-filled from previously entered data. This saves you time in retyping the information.
Q.Can I send you my CV?
A. No, Jobsgopublic does not accept CV’s by email, they must be uploaded to your account once you have registered.
When you need to find a job, you don't want to have to scroll daily through your online search results around finding your perfect job. Selecting specific search criteria will enable jobs to be emailed directly to your inbox.
* Search your results from your inbox at a time that is convenient to you.
* Your Time is important, save time by setting it up so that it is automated.
* Monitor jobs as they become live on the website, without having to scroll the website.
You will need to register and login to your account in order to save your searches. Please see How to Register for more information.
From the search page:
1. Choose your search criteria (keyword, sector, salary and location), then click on the 'search' button.
2. If the search results are specific enough using your criteria scroll to the bottom of the page and there is a section that says 'Save Search'.
3. Give your saved search a description e.g. Admin/Clerical - North East
4. You can change the criteria within your search at any time by using the edit feature. You will also automatically receive updated jobs by email from this saved search criteria.
5. Congratulations, you have set up your jobs by email. You can perform and set up as many as you like to assist you with your job search.
Still have questions? Please check out our Frequently Asked Questions section to see if you can find your answer.
If you are still experiencing diffculties accessing and using the website, we have a support team available 9am-5.30pm daily on 0845 868 4391 or email firstname.lastname@example.org. We're always pleased to receive feedback about the site, if you are interested in providing us with feedback please email email@example.com or visit our blog, where you can comment also.
Q. How do I stop receiving emails from jobsgopublic.com?
A. To unsubscribe to Jobs by email, you need to log into your account and choose ‘Saved Searches’ and from here you can see all previously set up searches. By clicking on ‘Edit’, and you can then choose ‘No’ to stop receiving vacancies by email. You can also delete the entire saved search if you no longer wish to have that search criteria.
If you are still experiencing diffculties accessing and using the website, we have a support team available 9am-5.30pm daily on 0845 868 4391 or email firstname.lastname@example.org We're always pleased to receive feedback about the site, if you are interested in providing us with feedback please email email@example.com or visit our blog, where you can comment also.
You can also write to us at:
74 Back Church Lane
Thank you for visiting our site.